Support
We usually reply within one business day
Email us at: support@gemmaza.com
Before you write, if it's a technical issue, include your device model, OS version, and app version — it saves us a round trip.
Frequently asked
Is the app out yet?
Not yet. Gemmaza is on its way to the App Store and Google Play. Email us the word "notify me" and we'll tell you the moment it lands.
Audio stops when I lock the screen
Make sure the app isn't restricted by the battery saver. On Android: Settings › Apps › Gemmaza › Battery › "Unrestricted".
Search can't find a song I know is there
Search ignores hamzas and diacritics, so spelling doesn't have to be exact. If it still can't find it, the song probably isn't on the app yet — send us its name.
I want my data removed
All your data lives on your device only — we keep no copy. Delete the app and it's gone with it. Details in the privacy policy.
I have a copyright complaint
Email legal@gemmaza.com describing the content in question and your relationship to it, and we'll act quickly.